Overview

Responsibilities:
This position is primarily responsible for the smooth functioning of the services during scheduled shifts, enforcing the policies and procedures of the program, and representing CASPAR’s Cambridge Warming Center (CWC) at key stakeholder meetings.
The CWC is a very low threshold drop in night center predicated on harm reduction principles.
The CWC will offer lifesaving shelter to unsheltered homeless adults throughout the winter months.
This is an exempt position.
Supervision and oversight of the all Cambridge Warming Center staff.
Engage in staff recruitment, interviewing, hiring, orientation, work assignments, supervision, progressive discipline, and performance evaluation in accordance with program and agency policy.
Assists shelter residents in efforts to secure needed treatment through Front Door Triage.
Develop and maintain positive and professional relationships with key stakeholders.
Facilitate financial and budgetary procedures including payroll.
Provide crisis assessment, prevention and needed intervention.
Evaluate incidents to determine appropriate to be taken.
Maintain accurate programmatic documentation such as census, time sheets, fire drills, daily logs, incident reports, and any other documentation assigned.
Ensure proper maintenance and cleanliness of the physical site in compliance with all state, federal, and city regulations.
Qualifications:
BA Degree preferred, in psychology or other human service field preferred.
Five years of experience working with adults who are homeless with complex behavioral health challenges.
Three years of experience in supervisory or management roles.
Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
A thorough knowledge of emergency shelter resources available for guests Experience with the disease concept of addiction and a knowledgeable and compassionate view of harm reduction theory and practice.
Driving License Required? Yes

About Bay Cove Human Services

Each year, Bay Cove provides effective, compassionate care to more than 20,000 individuals and families who face the challenges of developmental disabilities, mental illness, drug and alcohol addiction and aging at over 160 sites in Boston and southeastern Massachusetts. Our goal is to provide full, rich lives for people with the greatest challenges.